Privacy Policy

At Metabola Wellness Center, we respect your privacy and are committed to safeguarding the personal and medical data you share with us. This Privacy Policy details how we collect, handle, use, and protect your information when you visit our website or book treatments.

1. Information We Collect

To provide safe and effective body contouring treatments, we collect the following information:

  • Personal Details: Name, age, email address, phone number, and physical address for scheduling and contact.
  • Health Data: Relevant wellness and clinical history submitted during pre-treatment consultations to determine candidacy for CoolSculpting, Emsculpt, or injection therapies.
  • Technical Data: IP address, device details, and site usage data collected through cookies.

2. How We Use Your Information

The data collected is utilized solely to:

  • Coordinate, schedule, and verify your wellness consultations and appointments.
  • Customize weight-loss plans to guarantee clinical safety and effectiveness.
  • Send essential treatment updates, booking confirmations, or promotional updates (which you can opt-out of at any time).
  • Analyze web performance to enhance user navigation using Google Analytics and Meta Pixel.

3. Sharing & Protection of Data

We hold clinical confidentiality in high regard. Metabola does not sell, trade, or rent your personal or health data to third parties. We employ secure databases and SSL encryption to block unauthorized access, modification, or exposure of your records.

4. Cookies & Tracking Systems

Our site uses cookies to simplify your browsing experience. Tracking tags, such as Google Analytics and Meta Pixels, analyze user flow and advertising performance. You can disable cookies in your browser settings if you wish, although some site functions (like online booking) may be affected.

5. Medical Records & Retention

We store clinical details for only as long as necessary to fulfill your treatment plan and comply with medical record-keeping laws. Once data is no longer required, it is safely deleted or anonymized.

6. Your Rights

You hold the right to request a copy of the personal details we hold, request corrections to incorrect data, or request the deletion of your scheduling history. You can also opt-out of marketing emails instantly by clicking the unsubscribe link.

7. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please email our privacy coordinator at metabolawellnesscentre@gmail.com.

Last Updated: July 9, 2026